Founder and CEO Terri Ross Consulting, United States
Terri Ross is a globally recognized leader, international speaker, sales trainer, and business coach specializing in medical aesthetics. With over two decades of experience including 15+ years in Fortune 500 medical device sales, Terri has become a trusted authority in practice management, revenue optimization, and team performance. She has empowered practices to scale by up to $2.5M in a year. Terri is a sought-after consultant for top industry brands including Merz Aesthetics, Galderma, and SkinBetter Science® (L’Oréal), and has spoken at over 22 global aesthetic conferences.
From First Visit to Lifelong Loyalty: Mastering Patient Conversion and Retention
Sunday, February 15, 2026
1:00pm - 3:15pm ET
Workshop: The Patient Journey Optimization Lab
Sunday, February 15, 2026
1:10pm - 1:50pm ET
Workshop: Difficult Patient Conversation Activity
Sunday, February 15, 2026
2:30pm - 3:10pm ET
