Leading Through Complexity: Crisis Response, Difficult Conversations and Team Adaptation

Monday, February 16, 2026

10:30am - 12:00pm ET

Moderator(s)

Lanna Cheuck, DO

Urologic Surgeon, Founder/CEO of LC Medical & Surgical Aesthetics, United States
Jared Rohrer

Founder, United States
Adam Fichman

Hands-on training development, interactive activities, take home tools and resources.
Develop advanced negotiation skills for high-stakes stakeholder interactions including supplier disputes, patient complaints, and staff compensation discussions.
Build strategic decision-making capabilities under pressure using structured frameworks for delegation, escalation, and personal intervention choices.
Apply proven crisis leadership techniques to manage practice emergencies with confidence, strategic thinking, and effective stakeholder communication.
Create specific 6-month improvement commitments with accountability follow-up and peer support networks.

10:30am - 10:40am ET

Opening remarks & Leadership Challenge Speed Round
Presenter: Amanda Holden, MD – Holden Timeless Beauty
10:40am - 11:05am ET

The Practice Crisis Simulation
Presenter: Lanna Cheuck, DO – LC Medical Aesthetics
11:05am - 11:35am ET

Workshop: The Difficult Stakeholder Negotiation
11:05am - 11:35am ET

Workshop: The Difficult Stakeholder Negotiation
Presenter: Adam Fichman
11:35am - 11:55am ET

Leadership Style Adaptation Workshop
Presenter: Jared Rohrer – Aesthetic Conversion
11:55am - 12:00pm ET

Leadership Legacy Commitment & Closing remarks
Presenter: Amanda Holden, MD – Holden Timeless Beauty